Laser & IPL Handpiece Repair & Refurbishment

We repair and refurbish Ellipse IPL, Candela and Alma Soprano diode handpieces.

Handpiece Refurbishment

  • Applicator no longer recognised?
  • Flash lamp is cracked?
  • Diode stack is burnt?
  • Glass light guide is cracked?
  • Outer shell is broken?
  • Handpiece cooling not working?
  • Poor treatment results?
  • Empty shot dongle?

Alma Soprano Handpiece Repair/Refurbishment

Rather than buying a brand-new Alma Soprano handpiece, repair your original one and make it as good as new again, saving you thousands. GoLaser provides full refurbishments of Alma Soprano handpieces using the same sources as the manufacturers. 

Alma

What’s Included in Alma Handpiece Repair?

  • Diode stack replacement
  • Crystal block replacement, if necessary
  • Cooling Peltier replacement, if necessary
  • Plastic shell replacement, if necessary
  • Replacing any damaged wiring
  • Cleaning/replacing an umbilical cable
  • Verifying output energy
  • Resetting the counter

Supported Alma Soprano Diode Handpiece Types

  • 4cm 3Dnm Diode Handpiece (Soprano Titanium Quattro)
  • 2cm 3Dnm Diode Handpiece (Soprano Titanium/Platinum Trio)
  • 2cm 810nm Diode Handpiece (Soprano Ice/Platinum/XLi)
  • 1.5cm 755nm Diode Handpiece (Soprano Ice/Platinum/XLi Alex)
  • 1cm 810nm Diode Handpiece (Soprano Ice/XLi)

Ellipse Applicator/Handpiece Refurbishment

We offer complete refurbishment or repair of any Ellipse IPL applicator or handpiece and supply you with USB Shot Dongles. Visit our Ellipse handpiece repair & refurbishment page to find out more about our services.

Logo Ellipse

What’s Included in Ellipse Handpiece Refurbishment?

  • Flash Lamp
  • IPL Filter
  • Ceramic reflector
  • Lamp connectors
  • O-rings
  • Water tubing
  • Umbilical cables
  • Cracked housing

Supported Ellipse/Candela IPL Handpiece Types

  • Ellipse HR applicator
  • Ellipse HR-D applicator
  • Ellipse VL-2 applicator
  • Ellipse HR+ applicator
  • Ellipse HRL+ applicator
  • Ellipse VL+ applicator
  • Ellipse PR+ applicator
  • Ellipse/Candela HR 600 applicator
  • Ellipse/Candela HRL 600 applicator
  • Ellipse/Candel VL 555 applicator
  • Ellipse/Candela PR 530 applicator

Candela Handpiece Repair/Refurbishment

We specialise in the repair and refurbishment of Candela Laser handpieces. Our team provide comprehensive servicing that ensures the optimal operation of your device and handpiece. Visit our Candela handpiece servicing page to learn more.

CANDELA

What’s Included in Candela Handpiece Maintenance?

We can fix standard 12-15-18 and large spot 20-22-24 slider cap lens cartridges.

Fault 15.1 “Delivery System Transmission Low” on your Candela GentleMax Pro machine could be caused by your slider attachment. We can replace all the lenses; your slider will be as good as the new one.

  • Front lens (standard 12-15-18 and large spot 20-22-24)
  • Back lens (standard 12-15-18 and large spot 20-22-24)
  • Middle lens (large spot 20-22-24)
  • Sapphire window
  • Black threaded cap
  • Internal distance rings

Candela Handpiece Repair & Support

Our services cover all Candela handpiece types, including:

  • Dynamic Cooling Device (DCD™)
  • Air Cooling Compatible (ACC) Handpiece

We also provide repair for both system errors and damage, including:

  • Delivery system errors
  • Croygen not spraying
  • Broken trigger
  • Outer shell damage
  • Cable Damage

Asclepion Applicator/Handpiece Refurbishment

Our comprehensive refurbishment and repair services for Asclepion laser handpieces, ensure optimal performance from your device and helps to extend its lifespan. Our expert technicians can assist with most maintenance requirements, get in touch to speak to us about your device. You can also visit our Asclepion handpiece repair and refurbishment page to learn more about our services.

Asclepion

What’s Included in Asclepion Handpiece Repair?

  • Diode stacks
  • Plastic shells
  • Sapphire windows
  • Light guides
  • O-rings
  • Water tubings
  • Umbilical cables

Supported Asclepion IPL Handpiece Types

  • Monolith S
  • Monolith M
  • Monolith L
  • Monolith XL
  • PowerLine L
  • PowerLine YAG
  • ALX
  • VAS

What’s involved in a laser handpiece repair?

1. Initial Assessment: A GoLaser engineer will perform an initial assessment of the laser handpiece to determine the extent of the damage or wear and identify any issues that need to be addressed.

2. Disassembly: The handpiece will be disassembled to access the internal components. This may involve removing the lens, filters, fibers, or other parts that may be damaged or worn.

3. Cleaning and Inspection: Once disassembled, the internal components will be cleaned and inspected to identify any damage, wear, or other issues. Any damaged or worn parts will be replaced as needed.

4. Reassembly: After cleaning and inspection, the handpiece will be reassembled with any new or repaired parts.

5. Testing: Once reassembled, the handpiece will be tested to ensure that it is working properly and delivering the correct laser energy to the target area.

6. Calibration: The handpiece may need to be calibrated to ensure that it is delivering the correct level of energy and that the beam is properly focused.

7. Final Inspection: Before returning the handpiece to your clinic, it will undergo a final inspection to ensure that all repairs have been properly made and that it is functioning as expected.

Why Handpiece Servicing is Important

Maintaining the performance of your laser and IPL handpieces is critical to ensuring consistent, effective treatments for your clients. Over time, the components within handpieces can degrade due to regular use, resulting in reduced efficacy, overheating, or even complete device failure. Routine servicing not only extends the lifespan of your handpieces but also prevents expensive or unexpected device failures.

Regular handpiece servicing also helps to maintain safety standards. A faulty or underperforming handpiece can compromise treatment delivery and potentially put clients at risk.

Professional repair and refurbishment can minimise downtime, enhance device reliability, and maintain compliance with industry standards. Our experienced team of laser engineers understand the importance of your device to your clinic, providing fast, cost-effective maintenance services for most device laser brands.

Alma Handpieces
Candela GentleLASE Pro

Speak to us about Handpiece Refurbishment

We are specialists in laser and IPL handpiece refurbishment. Handpieces can experience a significant amount of wear and tear from daily use, and components such as crystals, fibres, and lenses can deteriorate over time.

Our refurbishment services restore your handpiece to optimal performance, ensuring it delivers reliable, high-quality results every time. Whether you are experiencing reduced power, inconsistent energy delivery, or physical damage, we can quickly get your handpiece back up and running.

Our team of skilled technicians use cutting-edge techniques and industry-standard parts to refurbish your handpiece to like-new condition. From diagnostics and part replacement to thorough recalibration, every step of the process is carried out with precision and care. Speak to one of our team to find out more about our comprehensive laser & IPL handpiece refurbishment.

Handpiece Repair FAQs

Find the answers to your questions about handpiece repair & refurbishment in our list of frequently asked questions below.

We specialise in repairing and refurbishing Ellipse IPL, Candela, and Alma Soprano diode handpieces, including various models and attachments.

Our handpiece refurbishment services cover a wide range of problems, including applicator recognition issues, cracked flash lamps, burnt diode stacks, damaged glass light guides, broken outer shells, cooling system malfunctions, poor treatment results, and empty shot dongles.

Laser handpiece repair and refurbishment is a cost-effective alternative to purchasing a new handpiece and ensures your older handpieces function as if it were new, potentially saving you thousands of pounds. Our services bring your original handpiece back to optimal functionality, using quality replacement parts and thorough testing procedures.

Our Candela handpiece repair services address issues such as “Delivery System Not Connected” errors, malfunctioning DCD cryogen systems, broken trigger buttons, cracked outer shells, and damaged cables, and much more. Our team of engineers have experience with all Candela laser systems, enabling us to confidently fix and refurbish all Candela handpieces.

Alma Soprano handpiece repair and refurbishment offers a comprehensive service that includes diode stack replacement, crystal block replacement (if necessary), cooling peltier replacement (if necessary), plastic shell replacement (if necessary), repairing damaged wiring, cleaning or replacing umbilical cables, verifying output energy, and resetting the counter. This ensures your Alma Soprano handpiece is restored to like-new condition.

Yes, we can repair standard 12-15-18 and large spot 20-22-24 slider cap lens cartridges for Candela GentleMax machines. We replace front lenses, back lenses, middle lenses (for large spot cartridges), and Sapphire windows as part of our refurbishment process.

During the refurbishment process, we replace several critical components, including flash lamps, IPL filters, ceramic reflectors, lamp connectors, O-rings, water tubing, umbilical cables, and any cracked housing.

Regular servicing is essential to maintain the performance and longevity of your laser and IPL handpieces. Generally, it’s recommended to have your handpieces serviced every 6 to 12 months, depending on the intensity and frequency of use.

However, high-usage clinics may benefit from more frequent servicing to ensure optimal performance and safety standards are consistently met. Regular maintenance also helps prevent small issues from escalating into major, costly repairs.

Several signs indicate your handpiece may require servicing or repair. These include decreased performance, error messages, unusual noises, inconsistent energy delivery, overheating, or visible damage such as cracks or worn components.

If clients report discomfort during treatments or if results are not meeting expectations, it may indicate underlying handpiece issues. Promptly addressing these signs ensures your device continues to operate safely and effectively.

It is not advisable to continue using a handpiece that is displaying even minor issues. What may appear to be a small problem could quickly escalate into a more significant fault, potentially compromising treatment results or even endangering client safety.

To protect your investment and ensure your clinic maintains its reputation for high-quality treatments, it’s best to address any issues as soon as they are detected.

The turnaround time for handpiece refurbishment can vary depending on the nature and extent of the repairs required. Minor refurbishments may be completed within a few days, while more complex repairs may take longer due to parts availability and the intricacies of the work.

At GoLaser, we strive to minimise downtime for your clinic and offer efficient, thorough servicing to get your handpiece back to you as quickly as possible.

To prevent frequent repairs, it’s essential to implement a proper maintenance routine. Regularly inspect and clean the handpiece’s windows, lenses, and light guides to prevent the build-up of debris or residue that could impact performance.

Ensure that your staff are well-trained in handling and using the device according to the manufacturer’s guidelines. Additionally, scheduling regular servicing with a professional repair service like GoLaser will help detect and resolve potential issues before they lead to significant problems.

At GoLaser, we have the expertise to refurbish and repair a wide range of laser and IPL handpieces, including those used for hair removal, skin rejuvenation, tattoo removal, and more.

Our team is experienced in working with various manufacturers and models, ensuring your device receives the highest level of care and attention. Whether you’re dealing with outdated technology or modern devices, we can help restore your handpiece to peak performance.

If you can’t find the answer you are looking for please get in touch with us to speak to one of our experts.