Laser Device & Handpiece Maintenance & Servicing

Supporting your clinic with Candela, Alma, Ellipse & Asclepion device & handpiece servicing and repairs.

Our Servicing & Refurbishment Services

Professional Laser Device Maintenance & Servicing

We provide expert maintenance and servicing for a wide range of aesthetic and medical laser devices and accessories. Our in-depth understanding of device mechanics, calibration, and clinical application allows us to offer fast, efficient servicing and repair to achieve optimal performance from your device.

Servicing is carried out by skilled engineers who conduct comprehensive inspections, internal cleaning, energy output testing, and safety checks. By identifying and resolving potential issues early, we help clinics avoid costly downtime, protect their investment, and support treatment continuity.

IPL & Laser Device Parts & Servicing

We use high-quality parts and premium-grade components to ensure lasting reliability and optimal device performance. Every replacement part meets strict quality standards, giving you confidence in both safety and results.

Candela Handpiece
Candela Laser

Servicing Solutions for Leading Laser Brands

We are proud to offer specialist servicing and repair support for many of the industry’s most trusted laser and IPL manufacturers, including Alma, Candela, Ellipse, Asclepion, and Intermedic. Our engineers are trained to work with the unique technical requirements of each brand, using equipment-specific protocols to maintain safe and effective performance.

By choosing GoLaser, you gain access to service solutions that align with the latest manufacturer guidelines, ensuring that your devices stay compliant and operationally sound. Whether you’re operating a single-brand system or a multi-device clinic, we deliver the same level of care and precision across all major platforms.

Expert Handpiece Repair & Refurbishment

Handpieces are among the most heavily used components of any laser or IPL system and are often the first to show signs of wear. We offer a full refurbishment and repair service for handpieces that have lost power, suffered damage, or developed faults such as overheating or inconsistent energy delivery. Our engineers have experience with a wide range of manufacturers and models and use precise diagnostics to pinpoint issues quickly and cost-effectively.

Our refurbishment service includes deep cleaning, part replacement, recalibration, and quality testing to restore optimal handpiece performance. This not only prolongs its lifespan but also ensures accurate energy delivery and consistent treatment results while avoiding the costs of a full handpiece replacement.

Why Regular Maintenance Is Essential

Laser and IPL devices are complex systems that rely on accurate calibration, effective cooling, and clean internal components to function safely. Without regular maintenance, these elements can degrade, leading to reduced treatment quality, potential safety risks, and unexpected equipment failure, which ultimately disrupts your clinic’s operations and revenue.

Preventative servicing not only protects your technology but also ensures compliance with treatment safety protocols and insurance requirements. We typically recommend professional maintenance every 6 to 12 months, depending on usage levels. This proactive approach keeps your devices in reliable working order and ready for your busiest treatment schedules.

Candela
Laser Device

Why Choose GoLaser For Laser Servicing & Repair?

We are supported by over a decade of experience in the industry and are trusted by clinics and practitioners across the UK for fast, dependable laser, IPL, and handpiece servicing.

Our team of qualified engineers brings deep technical knowledge and a hands-on approach to every job, ensuring precise repairs and long-lasting results. We understand the pressures of running a clinic and pride ourselves on offering flexible, responsive support tailored to your needs.

Get in Touch for Expert Servicing Support

If your device is due for its next service or if you’re experiencing technical issues that need urgent attention, we are always on hand.

We understand how critical your equipment is to your clinic’s success, and we aim to minimise disruption with fast turnaround times and professional service. Contact us today to find out more about our services.

IPL, Laser Device, & Handpiece Servicing FAQS

Find the answers to your questions about lasers device & handpiece servicing in our list of frequently asked questions below.

We service a wide range of professional laser systems from leading manufacturers, including Alma, Ellipse, Candela, Asclepion, and Intermedic. Our engineers are trained across multiple platforms and technologies, so even if your device is older or less common, we can likely support it. Contact us to find out if we support your device.

We recommend servicing your laser every 6 to 12 months, depending on usage intensity and manufacturer guidelines. Regular maintenance helps avoid unexpected issues, supports consistent treatment results, and ensures continued compliance with health and safety regulations.

Absolutely. Handpieces are a core part of our repair services. We handle energy output issues, water flow faults, damaged optics, misalignment, and component degradation. Our refurbishment process helps extend the life of your handpiece and restores reliable performance.

A standard service includes full system diagnostics, energy calibration, internal cleaning (such as optics and cooling systems), alignment checks, and output testing. We also provide a detailed service report for your records, supporting clinical compliance and insurance documentation.

We use OEM-compatible parts and components sourced to match or exceed original specifications. This allows us to deliver reliable repairs without compromising on safety or effectiveness, often at a more competitive cost than manufacturer servicing.

Yes, preventative maintenance is essential even if your device appears to be functioning normally. Many internal issues develop gradually and go unnoticed until a critical failure occurs. Regular checks help catch these problems early, reducing long-term repair costs and treatment interruptions.

We don’t offer fixed servicing contracts – instead, we provide flexible, pay-as-you-go support tailored to your clinic’s needs. This approach gives you full control over your maintenance schedule without being locked into ongoing commitments. Whether you need a one-off service or regular support, we’re here when you need us.

Common signs that your laser or IPL device may require servicing include inconsistent energy output, overheating, longer-than-usual cooldown times, error messages, or a drop in treatment effectiveness.

Physical issues such as flickering lights, loud internal noises, or signs of wear on the handpiece or console can also indicate that a service is due. Regular maintenance helps to identify these issues early before they lead to more serious faults or safety concerns.

In many cases, we are able to service older or discontinued models, thanks to our wide network of parts suppliers and in-house technical expertise.

To confirm whether we can work on your specific device, please get in touch with our team. We’ll be happy to advise you based on the make, model, and condition of your equipment.

Yes, we offer responsive support for clinics experiencing urgent equipment issues. We understand how vital it is to minimise downtime, especially in busy practices, so we aim to diagnose and resolve critical faults as quickly as possible. Emergency repairs can be arranged depending on your location and the nature of the issue. Contact us directly to discuss your situation and availability.

Yes. Calibration is a crucial part of our maintenance and servicing process. Our engineers carry out precise performance testing to ensure your device is delivering accurate, consistent energy levels in line with manufacturer standards. This not only improves treatment outcomes but also supports your compliance with safety protocols and insurance requirements.

The GoLaser Way

Expert engineers with years of experience working with a wide range of laser devices.
High-quality parts and equipment to ensure that your Laser or IPL device is functioning optimally.
Comprehensive maintenance, repairs, and upgrades to keep your laser or IPL device running at peak performance.
Fast turnaround times and competitive pricing.
Personalised service tailored to your clinic’s specific needs and requirements.